{"id":350,"date":"2026-07-30T14:39:41","date_gmt":"2026-07-30T14:39:41","guid":{"rendered":"https:\/\/hotel-les-quatres-saisons.ms3.decms.eu\/mentions-legales\/"},"modified":"2026-08-12T09:16:20","modified_gmt":"2026-08-12T09:16:20","slug":"legal-notice","status":"publish","type":"page","link":"https:\/\/www.lesquatresaisonsdjerba.com\/en\/legal-notice\/","title":{"rendered":"Legal notice"},"content":{"rendered":"<p><em>Last updated: 30\/07\/2026<\/em><\/p>\n<p><strong>1. Purpose<\/strong><br \/>\nThis Legal Notice and set of Terms of Use (hereinafter the \u201cTerms\u201d) sets out the terms and conditions governing the operation of the website www.lesquatresaisons-djerba.com (hereinafter the \u201cWebsite\u201d), operated by Les Quatre Saisons Djerba hotel (hereinafter the \u201cPublisher\u201d), and the conditions under which any person accessing it (hereinafter the \u201cUser\u201d) is permitted to use it.<br \/>\nIn accordance with applicable Tunisian legislation, and in particular Law No. 2000-83 of 9 August 2000 on electronic exchanges and electronic commerce, the User is informed of these Terms prior to entering into any online contract.<br \/>\nAccess to and use of the Website constitutes full and unconditional acceptance of these Terms by the User. Should the User disagree with any part of these Terms, the User is advised to refrain from using the Website.<br \/>\nThese Terms are distinct from the General Terms and Conditions of Sale (\u201cGTC\u201d) applicable to stay bookings, which specifically govern the contractual relationship between the hotel and the customer in connection with a reservation (payment terms, cancellation policy, deposits, pricing policy, etc.).<\/p>\n<p><strong>2. Identification of the Publisher<\/strong><br \/>\nIn accordance with the transparency requirements applicable to any online publication, the Website is published by:<br \/>\nCompany Name: Les Quatre Saisons Djerba Hotel<br \/>\nAdress: Tourist Zone, Djerba, Tunisia<br \/>\nTax Identification No. 0035743Y<br \/>\nTelephone: 00.216 216 75 73 13 13<br \/>\nEmail: reservation.lesquatresaisons@medina.com.tn<br \/>\nPublication Director &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n<p>This information is provided to ensure clear identification of the operator of the Website, in accordance with the transparency principles applicable to electronic commerce.<\/p>\n<p><strong>3. Website Hosting<\/strong><br \/>\nThe Website is hosted by:<br \/>\nHost name: WP Engine<br \/>\nAddress : Irongate House, 22-30 Duke&#8217;s Place, London, EC3A 7LP United Kingdom<br \/>\nPhone number : 020 3770 9704<br \/>\nEmail: <a href=\"mailto:legal@wpengine.com\">legal@wpengine.com<\/a><br \/>\nWebsite : <a href=\"http:\/\/www.wpengine.com\">wpengine.com<\/a><\/p>\n<p><strong>4. Definitions<\/strong><br \/>\nUser: any natural person browsing the Website or any of its services, whether or not a booking is made.<br \/>\nGuest: any User who has made a booking for accommodation, dining, spa, or activity services offered by the hotel.<br \/>\nUser Content: any data, information, or file submitted by the User to the Website (contact forms, reviews, comments).<br \/>\nPublisher: Les Quatre Saisons Djerba hotel, operator of the Website.<\/p>\n<p><strong>5. Access to the Services<\/strong><br \/>\nThe Website is accessible free of charge, from any location, to any User with internet access. Costs incurred by the User in accessing the Website (hardware, software, internet connection) remain the sole responsibility of the User.<br \/>\nThe Publisher uses reasonable means at its disposal to ensure continuous, quality access to the Website. This is an obligation of means (obligation de moyens) rather than an obligation of result; the Publisher cannot guarantee uninterrupted, error-free operation, or compatibility with any particular hardware.<br \/>\nAccess to the Website may be suspended, interrupted, or restricted without prior notice for maintenance, technical updates, or any other reason deemed necessary by the Publisher, without the Publisher&#8217;s liability being engaged as a result.<br \/>\nNo compensation may be claimed by the User in the event of interruption, suspension, or modification of the Website or its services.<br \/>\nThe Publisher shall not be liable for any malfunction resulting from a force majeure event, including but not limited to network or server failures, or any other event beyond its reasonable control.<\/p>\n<p><strong>6. Intellectual Property<\/strong><br \/>\nAll elements comprising the Website (text, photographs, videos, logos, the \u201cLes Quatre Saisons Djerba\u201d trademark, graphic design, structure, and database) are protected under intellectual property law and remain the exclusive property of the Publisher or its partners, unless otherwise stated.<br \/>\nAny reproduction, representation, adaptation, or exploitation, in whole or in part, of these elements, by any means whatsoever, without the Publisher&#8217;s prior written consent, is strictly prohibited and constitutes an infringement of intellectual property rights.<br \/>\nContent submitted by the User to the Website (forms, reviews, messages) remains the sole responsibility of the User. The User warrants that it holds all necessary rights in such content and undertakes not to submit any unlawful, defamatory, or infringing content. The User agrees to indemnify the Publisher against any claim arising therefrom.<br \/>\nThe Publisher reserves the right to remove or modify, without prior notice or justification, any User Content it deems contrary to these Terms or to applicable law.<\/p>\n<p><strong>7. Personal Data<\/strong><br \/>\nThe Publisher attaches particular importance to the privacy of its Users and Guests, in accordance with Tunisian Organic Law No. 2004-63 of 27 July 2004 on the protection of personal data, as well as, for Users who are nationals of the European Union, the applicable requirements of Regulation (EU) 2016\/679 (the \u201cGDPR\u201d), where applicable.<\/p>\n<p><strong>7.1 Purposes and Basis of Processing<\/strong><br \/>\nPersonal data collected via the Website (contact form, booking form, newsletter subscription) is processed for the following purposes: managing booking and stay requests, responding to contact inquiries, managing the customer relationship, and, subject to the User&#8217;s consent, sending commercial communications.<br \/>\nFields marked as mandatory at the point of collection are necessary for the Publisher to process the relevant request; failure to complete them will prevent the Publisher from acting upon it.<\/p>\n<p><strong>7.2 Retention Period<\/strong><br \/>\nData is retained for the period necessary to fulfil the purposes for which it was collected, extended, where applicable, by any statutory limitation periods applicable under accounting and tax regulations.<\/p>\n<p><strong>7.3 User Rights<\/strong><br \/>\nIn accordance with applicable regulations, the User has the right to access, rectify, erase, and object to the processing of their personal data, as well as, where applicable, the right to restrict processing and to data portability. These rights may be exercised:<br \/>\nvia the contact form available on the Website; by email to <a href=\"mailto:reservation.lesquatresaisons@medina.com.tn\">reservation.lesquatresaisons@medina.com.tn<\/a>; by postal mail to the Publisher&#8217;s registered office.<br \/>\nAny such request must be accompanied by proof of identity. The Publisher undertakes to respond within a reasonable time and in accordance with applicable legal requirements.<br \/>\nTunisian residents may also, in the event of a dispute, refer the matter to the National Authority for the Protection of Personal Data (Instance Nationale de Protection des Donn\u00e9es \u00e0 Caract\u00e8re Personnel \u2014 INPDP).<\/p>\n<p><strong>7.4 Security<\/strong><br \/>\nThe Publisher implements reasonable technical and organisational measures to preserve the security, integrity, and confidentiality of the personal data collected, and to prevent it from being damaged, deleted, or accessed by unauthorised third parties.<\/p>\n<p><strong>8. Cookies and Tracking Technologies<\/strong><br \/>\nThe Website may use cookies and tracking technologies, in particular for audience measurement purposes, for the operation of the booking engine, and, subject to the User&#8217;s consent, for personalisation or targeted advertising purposes.<br \/>\nOn first visiting the Website, the User is informed of the use of cookies via a dedicated banner and may accept, refuse, or configure their preferences, except in respect of cookies strictly necessary for the Website&#8217;s operation, for which consent is not required.<br \/>\nThe User may, at any time, change their preferences via their browser settings or via the cookie management module available on the Website, although doing so may affect certain functionalities.<\/p>\n<p><strong>9. Limitation of Liability<\/strong><br \/>\nInformation published on the Website (descriptions, rates, availability, photographs) is provided for indicative purposes only and may be amended without prior notice. The Publisher endeavours to ensure its accuracy but cannot guarantee the complete absence of errors or omissions.<br \/>\nThe Publisher shall not be liable for any direct or indirect damage resulting from the use of the Website, the inability to access it, or reliance on the information it contains, except in the case of proven fault on its part.<\/p>\n<p><strong>10. External Hyperlinks<\/strong><br \/>\nThe Website may contain hyperlinks to third-party websites. The Publisher exercises no control over the content of such websites and shall not be liable for their content, practices, or the consequences of the User&#8217;s consultation thereof.<br \/>\nThe creation of hyperlinks to the Website is subject to the Publisher&#8217;s prior written authorisation.<\/p>\n<p><strong>11. Governing Law and Jurisdiction<\/strong><br \/>\nThese Terms are governed by Tunisian law. In the event of any dispute concerning their interpretation or performance, and failing an amicable resolution, the courts having territorial jurisdiction in Tunisia shall have exclusive jurisdiction, subject to any mandatory consumer-protection provisions applicable in favour of the Guest.<\/p>\n<p><strong>12. Amendments to this Notice<\/strong><br \/>\nThe Publisher reserves the right to amend this Legal Notice and these Terms at any time, including to ensure compliance with any change in applicable law, regulation, case law, or technology. The version in force at the time of the User&#8217;s consultation of the Website shall apply.<\/p>\n<p><strong>13. Contact<\/strong><br \/>\nFor any question relating to this Legal Notice, the use of the Website, or the processing of your personal data, you may contact us at the following address:<br \/>\nLes Quatre Saisons Djerba Hotel<br \/>\nTourist Zone, Djerba, Tunisia<br \/>\nTelephone: 00.216 216 75 73 13 13<br \/>\nEmail: <a href=\"mailto:reservation.lesquatresaisons@medina.com.tn\">reservation.lesquatresaisons@medina.com.tn<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 30\/07\/2026 1. 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